I've just received two orders that I placed with you and I really wanted to let you know how absolutely delighted I am with the fabrics - look, quality and value are absolutely outstanding. I teach dressmaking to various age groups and I must confess, I've always said that it's important to see fabrics before buying to check the weight, weave etc. However, one of my students couldn't find what she wanted locally and ordered from you. She was so pleased that I had a look at your website and with the informative details you give on each product I decided I'd give you a try. I'm so glad I did - I will definitely be a regular customer and will be recommending you to my students (and I'll stop telling them buying fabric on-line is a bad idea!). Many thanks.
by Nancy Curtis on the 29th March 2017
Just to say thank you for your friendly and efficient service. My fabric arrived today and I am very pleased with the quality. This is the first time that I have ordered from you---but it will not be the last!!
by Susan on the 27th March 2017
Wow! My first time of ordering with you yesterday afternoon and fabric arrived at lunchtime today. Great service and lovely fabric :)
by Carol Harrison on the 25th March 2017
I just wanted to thank you for your very prompt and efficient service. I ordered some fabric yesterday afternoon (Monday 27 Feb) and it arrived today. It was my first ever order from your company but I was very impressed, not only by the courteous service on the phone from the lady who took my order, but also to the efficiency of the service that you offer. I hope to be placing more orders from you in the future and would certainly recommend your company to anyone wishing to buy fabric. Once again, many thanks.
by J Hemsley on the 1st March 2017
A big thankyou to the staff at Minerva Crafts. Living in a small village in Cyprus buying fabric is difficult so finding you has been a boon. I am not very good finding my way round your website so order by phone. Your telephone staff are always happy and helpful. I only wish I had found you earlier. Love from Primrose Madine
by Primrose Madine on the 1st March 2017
I would like to sing the praises of Rebecca in particular she has always been the most helpful person I have ever dealt with her product knowledge is exceptional and is professional at all times so thank you.
by Julie Taberner on the 29th December 2016
Just wanted to thank you for my fabric which arrived today, it's all fantastic and the website pictures really do not do any of it justice. Although I am extremely pleased with everything, the needlecord deserves a special mention. I took a bit of a chance on it because it was such a good price, but wasn't completely convinced about the colour, weight etc. What a great choice it was - superb quality and the colour is a beautiful, warm rust - it could be my favourite of the lot, though the linen comes pretty close.
by Bernice Hardwick on the 3rd November 2016
I placed an order with you last weekend, and although I live in Ireland, it arrived on Wednesday. I would just like to thank Minerva Crafts for such an efficient service. It's lovely to order from a company who provide an excellent on-line service. Thank you so much.
by Mrs Ann Cotterell on the 16th September 2016
I have just spent a couple of hours going through the above order (which I received today) looking at all the fabrics, almost 200.00 pounds worth. I wanted to let you know as soon as possible that I am absolutely delighted with every piece of fabric purchased. The colours, the threads you picked to match the colours, the quality of the fabric and the service (not to mention free postage to Spain) are, as I have come to expect from Minerva, first class and I would recommend you to anyone wishing to buy from you. Lots of sewing for me now and you can be sure once these fabrics are used up then I will be ordering again from you. Kindest regards to all at Minerva Rita Whipp
by Rita Whipp on the 4th August 2016
Thank you for your prompt and efficient service. I received my parcel yesterday as expected. I am extremely pleased with the material I ordered, exactly as pictured and described on your site. I will certainly be ordering from you again, and I have already recommended you to a friend. Gwenda Roberts
by Gwenda Roberts on the 3rd August 2016
So impressed with my order, the fabrics are perfect and the colours are very accurately displayed on the website. The trim I bought is great, doesn't fray and no stray threads to make my dress look tatty! I will definitely be ordering from Minerva crafts again.
by Annie Walker on the 2nd August 2016
Delighted yesterday (Monday) to receive my order as I hadn't received an email to say it had been despatched. It's never easy buying fabric "blind" but I am astounded at the quality of my two fabrics, they are wonderful. You have definitely got a new customer here.
by Sue James on the 19th July 2016
I had a real life visit to the Darwen store with a couple of friends and we all had a great day out. We took over one of the cutting tables to lay out our rolls of chosen fabrics, for coordinating and matching purposes of course. The staff were great - so friendly, chatty and helpful. Thanks especially to Jessica and good luck in your university studies! Ruth
by Ruth Forrester on the 16th July 2016
Today I received my first fabric order which I am very happy with. Thank you, too, for your efficient, speedy service. Sydney, Australia.
by Margaret Carr on the 16th July 2016
This is the first time I have ever ordered something from Minervacrafts. I am very impressed with the service . I ordered some sewing patterns to make my granddaughter some dresses. The service was prompt & the staff were helpful & kind. I live abroad & they kept me informed at all times. I much appreciated their thoughtfulness . I will have no hesitation in using them again.
by Susan Powell on the 28th June 2016
I bought some lovely fabric recently from Minerva's shop to make a skirt. I then changed my mind and decided to make a dress - just one problem, I didn't have enough fabric and I couldn't find it on the website! A few emails later and a phone call to give my details and to pay, and extra fabric is now on its way. The ladies at Minerva could not have been more helpful and everything was sorted out really quickly. Brilliant customer service!
by Lesley Lynch on the 20th June 2016
Just a quick note to say how impressed I was with your speedy delivery of my order. I placed an online order one morning, and received it the next morning. Wonderful! I am also enjoying the videos of the fabric. Much easier when trying to decide how opaque it is! Thank you so much, and I will definitely recommend your company!
by Alison Bragg on the 13th June 2016
This was the first time I used Minerva Crafts and what a great experience it was. Products as described , quick delivery and useful craft guide received. Will definelty use again and recommend to my friends . Well done Minerva
by Diane Pettitt on the 13th June 2016
I've been a customer of Minerva for quite a few years now, where they never disappoint me. I love to receive my orders from them, as the fabrics and other items i.e. threads, buttons etc. are of a high quality and standard. I have already recommended Minerva to my friends and family members. Thanks Minerva
by Elaine Dean on the 8th June 2016
Everything l ordered arrived and material was of a really good quality would not hesitate to recommend and order again. The service is also brilliant very quick to answer my email .
by Angela Wilkins on the 7th June 2016
Very pleased with everything received . Good quality and sensible prices . Will definitely be ordering again soon. Loved the material and lace. Will share pictures when done.
by Christine Wilcox on the 1st June 2016
Just wanted to let you know the ribbon arrived this morning and its perfect. Again, thank you for all you did in sorting this for me and for expediting matters. Will definitely recommend Minerva and it's great customer relations service to all my friends.
by Ann Limond Mullin on the 13th May 2016
The fabrics I ordered are beautiful. I found the video that Minerva now produce for each fabric really useful as I can see how the fabric moves and how opaque (or not!) it is which makes buying fabric on line much less of a gamble. When Royal Mail decided that delivering my parcel wasn't a priority, Minerva's customer services team were really helpful and friendly. Happily the fabric turned up a few days later!
by Vicki Welin on the 12th May 2016
Dear Janine and Rebecca, I've just received the navy linen I ordered from you. What a marvellous company Minerva is! I had to drop you a line to say thank you so much for your helpfulness in assessing the suitability of the fabric (it's perfect) and sorting the purchase of an odd length. You were both so helpful. I've bought lots of bits and pieces from you in the past and will continue to look out for fabrics in your website knowing I'm going to get such great customer service. Thank you both! Kind regards, Tess
by Tess on the 12th May 2016
by Lizzie Knight on the 11th May 2016
Just been watching the fabric videos, what a great idea. Much better to judge the texture and drape than in a 'flat' photo.
by Louise Hardy on the 10th May 2016
Just wanted to say how useful your videos are. I just got an email about them but had already spotted them a few weeks ago and ordered some material based on what I saw. Can't wait for you to have videos for all your fabrics. Thank you.
by Hazel King on the 9th May 2016
My order went missing somewhere in the post and I received it's replacement this morning, excellent service Thank you.
by Amanda L on the 13th April 2016
Hi, My order has just arrived and I wanted to thank you for such a great service. The materials are just as described. I was a little worried about ordering without being able to feel the weight, see the colour etc but that is not a problem as your descriptions are so good. Thank you again
by Sandra Harris on the 7th April 2016
Hello just want to say thank you for a very speedy delivery of a very crisp well packaged dressmakers pattern.I had looked everywhere for something a bit different for a small girls flower girls dress for an October wedding.I had bought some fabric earlier that was just itching to be made up .now i am busy reading the sizing chart a very useful addition to the order; especially for beginners (I am an old hand )to refresh their minds before cutting .Will recommend you and will visit again soon
by Susan J Kirby on the 7th April 2016
Hi there! Just wanted to write and say thank you. I received the patterns today and they are amazing!!! I haven't seen any like these in Toronto. So glad I found you on eBay and was able to purchase them from you. =) Thank you also for the craft guide. It is very much appreciated.
by Lesley via eBay on the 17th March 2016
This is a fabulous website, everything for the dressmaker and the web site is so well developed and easy to navigate. Their fabric selection is absolutely immense and so reasonably priced I just love it. Speedy delivery, friendly staff and brilliant products.
by Iris Coe on the 14th March 2016
Friendly and very helpful service, cannot fault Minerva workers.
by Maureen Gilbert on the 8th March 2016
Many thanks for the knitting pattern which arrived safely today. The enclosed Minerva crafts guide is particularly useful because I've always wanted to know the equivalent US needles sizes so thank you. I've left you feedback too.
by Catherine via eBay on the 17th February 2016
i love this craft store best prices and quality the service is excellent the fabric choice is very good i always find exactly what i am looking for be it Chinese brocade for kimonos plain fabrics i really love looking in clearance have had some great buys here and yesterday received my lovely net tutu fabric for my grandaughter and a dog coat pattern for 3 chihuahuas 1 Pomeranian and 1 minature szhauzer many thanks julie kemp x
by julie kemp on the 13th February 2016
I just love visiting the Aladin's cave that is Minerva showroom But whether it is the showroom or via phone the personal service is just the same. Thank you to all concerned.
by Barbara Booth on the 10th February 2016
Superb service. Less than 24hrs from order to delivery. I am going on an overlocker day and only received the list of items to take 2/7 ago. Locally I could not get thread cones, and the shop who are running the course had very limited stock.. Decided to try Minerva and use the discount I get for membership for the first class post. Cones arrived before Minerva have informed me they have been dispatched. So pleased as always. Thanks
by Bev Macfarlane on the 20th January 2016
Minerva crafts comes up trumps again. After I spent ages looking through my stash packs of wool with the intention of knitting Christmas Decorations and Bazaar items I gave up and decided to have a look on Minerva Crafts. There before my very eyes were crafty packs which are ideal for my projects.. Now I am asking myself why did I spend so long looking through boxes of wool when I could have just gone straight to Minerva. Great wool and service. Dorothy
by Dorothy Macready on the 14th January 2016
I will certainly refer to you when I need some more wool. Catherine was very patient and professional in answering my questions about my missing order and it turned up at last!
by Kim Geere on the 6th January 2016
Place my first order using the cheapest postal option as I wasn't in a hurry and the wool arrived this morning. A better service than I've been receiving from another site via a courier. Many thanks and no doubt I'll be back in the future
by Elaine Lowton on the 18th December 2015
Just wanted to let people know what a brilliant company Minerva Crafts is. I placed three orders in a matter of days and all arrived very promptly and very well packaged. I am so pleased with everything I ordered and especially with the remnant packs which had some gorgeous fabrics in them. Most will be used for making dolls clothes for my grandaughters doll from the patterns I ordered. Can't wait to order again. Thank you very much.
by Sheila Oliver on the 14th December 2015
I just wanted to say a big thank you for the great service you provide. Your fabric always arrives well packed, exactly as described and fast too! I'm really happy I found your site, you have some truly beautiful fabric for amazing prices. So affordable and exactly what I wanted as a beginner. Thank you again :-)
by Kerry T on the 16th November 2015
I did not expect you to make the small refund, but thank you. Of course I will still use your company for anything I may need. I am grateful for your straightforward explanations..........unfortunately human errors do happen ...........and what makes you a good company is that you have acknowledged this fact and will deal with it. Many thanks again. Yours sincerely Rosemary.
by Rosemary via Amazon on the 7th November 2015
Just to let you know I received my order today. Thanks for the great customer service in keeping me up to date and getting the product delivered as soon as possible
by Mrs Hazel M Biggs on the 17th October 2015
Ordered fleece fabric and bits and bobs of haberdashery on Monday. My order arrived this morning. Once again I am delighted with my purchases. I am a regular customer of Minerva Crafts and they have never let me down: the standard of products and service are excellent.
by Dorothy Macready on the 16th October 2015
I would just like to thank you for sending the 3ply wool for me, it arrived today and is perfect, I can now start knitting my grand child's shawl, I'm trying a new pattern as well. Over the years I have knitted lots of shawls always the same pattern, so I'm doing a different one this time. Thank you much for letting me order over the phone. Many thanks Carol Ann Stott
by Carol Ann Stott on the 8th October 2015
This is a wonderful company to deal with. I hadn't received a parcel I ordered and the help they gave me was amazing. I received a replacement parcel without any problems. I would recommend Minerva crafts to anyone who would like to deal with an honest and helpful company. It's not very often you get such a good service these days. Well done the team at Minerva and thank you.
by Sheila Mugford on the 15th September 2015
Hi team, I'd just like to say a huge thanks to you for your amazing service. I purchased 2 18" rolls of adhesive wine felt from yourselves to line a set of touring flight cases for a set of very expensive instruments. I was hoping I could email a photo over just to show how amazing this material is to work with, especially in a flight case with difficult curves and hollowing points. I know where to come back to so have bookmarked the page with the roll on if I need any more, knowing me, I most certainly will. Have a wonderful day. Lewis
by Lewis Alexander on the 14th September 2015
Thank you for sending my order of the John Kaldor stretch cotton fabric so promptly. I am delighted with it especially as it is exactly what I wanted! Buying fabric without seeing it 'live' can be a gamble, but this time it was perfect! Yours sincerely Janette Daines.
by Janette Daines on the 1st September 2015
Hi Minerva, Just to say thanks for the very prompt sending of my buttons (especially after I got the size wrong!). It is nice to speak to humans - especially very helpful ones and leaves a very good impression of Minerva Crafts. Will definately use again and will definately recommend to others.
by Isabelle Waine on the 24th August 2015
Hi people at Minerva, I just wanted to say a big thank you for the great service you always give, I have used your company several times now and I am never disappointed. The material I have bought is always nicely cut, of nice quality for the price and well packed for posting. I have also purchased buttons, zips and a fantastic sewing box (sewing box through Amazon) and I am totally impressed every time. All of my orders come to me in Portugal and the postage is always a fair price which makes quite big difference for me. I tried several other companies but the service was not good, badly cut material and extortionate cost for postage. Well done Minerva, what more can I say. Have a nice weekend Lucy
by Lucy Muller on the 22nd August 2015
Just recently placed an order for quite a lot of material which came to Spain very quickly and packed really well. The materials, service and staff at Minerva are excellent and I would recommend them to anyone. Will certainly get all my material from them in the future.
by Rita Whipp on the 21st August 2015
Just wanted to say a big thank you for your excellent service. Received my lastest order here in France within 4 days including the weekend in between! Excellent, excellent, excellent!!! Jeannette Davitt
by Jeannette Davitt on the 18th August 2015
i just wanted to thank you for the excellent service i recieved from Katie and your company last week. On Thursday i phoned to enquire about som Jardin stretch cotton i had seen in the Sew magazine but couldnt find on the web site, Katie dealt with the call and said she would see if you had any in stock, she e.mailed me that afternoon to say you just had 5 metres left, i ordered 3metres Friday a.m and recieved it Saturday morning by 1st class post. thank you so much and i love the material too.
by Jo Hunt on the 10th August 2015
Problem will initial order but sorted out quickly. Very good customer service.
by Gill Goodwin on the 10th August 2015
I placed my 1st (purposefully small trail) order with minervacraft 3 days ago and was delighted to receive my fabric via ordinary post. A quick well packaged service. Thank you.
by Julia Preston on the 8th August 2015
I love knitting & needlework; Minerva's products are great, and the service is excellent! I will remain a faithful customer, and I have recommended Minerva to several of my friends!
by Cara Marsh on the 15th July 2015
It's an absolute pleasure to deal with this company, they're so helpful it's unbelievable. The service is fast and efficient and their products are excellent (some things cheaper than the High Street!) such a great find on the web - nothing is a problem to them. Life is so much easier thanks to people like these. Thank you - look forward to dealing with you ?
by Anne C on the 13th July 2015
Gorgeous fabric, polite and helpful whenever I call, and delivery on the dot. Would recommend this company as a first call for anyone looking for materials.
by Janis Morrison on the 27th June 2015
I buy Fabric from at least three or more suppliers BUT none of them meet up with Minerva Fabrics. The Fabric is good not too pricey and the service excellent.
by Claire Stone on the 26th June 2015
I have today visited Minerva Crafts shop, and was over- joyed at the service which i received by the assistants, it was a pleasure to shop there. The choice was enormous and one of the best shops for material's for any sewing crafts.... i will be shopping with them again soon.......better still i will visit soon...
by Lynda Dorricott (davyhulme, greater manchester) on the 22nd June 2015
Terrific service, never been let down by Minerva Crafts. It is my "default" supplier!
by Dorothy Macready on the 8th June 2015
A big thank you to Minerva Crafts. I placed an order after lunch Wednesday and it was estimated to arrive next week. I start my sewing course Monday and wanted it earlier so I put a note on the order to ask if it could be sent asap. It was. Received today so I've got all weekend to work out how to cut out the pattern!! This is the 3rd time I've used Minerva and very impressed so far. Thanks once again.
by Helena Nawar on the 5th June 2015
Hi Katie! Thank you for your prompt reply to my email - it??s very kind of you to accept my goods back for a refund-even though I am a little over the 14 day refund period! I will post the order off later today. Even though THESE items were not exactly what I wanted/needed, I do think that they were an excellent deal - and I must say, I think your Customer Service is A1!! With that in mind, I will DEFINITELY be shopping with you in the future - and will happily recommend you to friends!! Many, many thanks!! Belinda
by Belinda re: Lucky Dip Bag of Assorted Card Making Supplies on the 4th June 2015
I live in France and have difficulty in getting any decent fabric. Thanks to Minerva Crafts I have not been disappointed with any of the material or accessories I have ordered. The postage is very reasonable and delivery is quick. Best of all the staff are so helpful when there's any kind of query. Top marks for their customer service.
by Lesley Cooke on the 27th May 2015
I would like to say Thankyou to all staff for the quick response to my emails. Any potential issues i may have had were dealt with in a proffesional and friendly manner. I received my order today of excellent quality fabrics all at a reasonable price. I will certainly be shopping again at your store and will highly recommend yourselves to friends & family. many thanks
by Debra Wilkinson on the 19th May 2015
My order arrived promptly, ahead of the predicted date. There was a wide ranging choice of fabrics at competitive prices and the service was very efficient. Thank you Minerva Crafts. I shall certainly be contacting you again.
by Ollwen Jewitt on the 16th May 2015
I just received my order, ahead of schedule, very pleased!!! My items were packed very well so they arrived to me perfectly. The Sew Easy rulers are fabulous, and will be great tools to put to use. Thank you for a great buying experience!!!
by KJP KGP on the 7th May 2015
Just received my first order and everything was excellent. Fabric and patterns are great as was the service. No housework this weekend just lots of sewing. Thanks
by Theresa Seaton on the 30th April 2015
Just to say a huge thank you for fantastic service. I ordered a zip on Monday and it arrived today, Wednesday. I couldn't ask for more.
by Prefertobe Anonymous on the 22nd April 2015
Dear Katie, Thank you very much for your prompt reply and resolution. I know how easy these errors happen, the packs of findings all look alike and the contents often quite small. When dealing with multiple item orders, it must be so easy to pick up the wrong pack. I look forward to getting the clasps I ordered, and would certainly not hesitate to use your company again. Regards Jayne Ellis
by Jayne Ellis on the 13th April 2015
Thank you for your speedy reply. I understand errors happen from time to time and would not be put off ordering from you again. The speed you have dealt with my issues was excellent and I will be recommending you to friends, good customer service is a credit to your company. I look forward to receiving the rest of my order. Kind Regards Belinda
by Belinda via Amazon on the 13th April 2015
What a lovely company! Always so responsive to any enquiry. The quality is outstanding and service fast and accurate. You have tempted me to try making things that I normally would think are too challenging but the quality and reasonable costs make it fun. Thank you
by Jan Long on the 4th April 2015
Just wanted to say, that I made a pair of trousers out of this fabric (Plain Indigo Blue Stretch Denim Dress Fabric) and the result was great. I wore the trousers to work and the fabric is brilliant, The stretch held and the trousers held their shape all day. Great value for great fabric Many thanks
by buttonsebows eBay on the 2nd April 2015
I would like to say a BIG THANK YOU to Rebecca for her understanding and patience today, I must have telephoned about four times today as I am having trouble with my email address not being accepted by your company, although I am an existing customer. I had tried almost everything to place an order, in the end I placed it by telephone. Rebecca's telephone manner and attitude was impeccable, a real pleasure to speak with her.
by Wendy Wilchinsky on the 3rd March 2015
Goods recently ordered arrived today (Monday) Great customer service,many thanks.
by Kathryn Rough on the 19th January 2015
Many thanks for my two orders which I received very speedily. The quality of the fabrics is excellent, the prices very reasonable and packing very easy to access the contents. I have purchased the fabrics to make two king-size quilt covers and pillowcases for my grandson and his fiance as they are getting married in a few months time, (I could not find any ready made in the colours and patterns they wanted), so I decided to make them. I have made quite a few duvet cover sets before and sold them to raise money for my favourite charity. Now that I have found Minerva Crafts I will definitely be placing further orders for fabric. Thank-you and belated New Year Wishes. Regards Beryl
by Beryl Clare on the 13th January 2015
I just had to let you know that I am very impressed with your service. I placed an order yesterday afternoon and it arrived today. The fabric is gorgeous and pricing amazing! I have placed another order today. I will be recommending your company to all interested parties. Many thanks for making my day. Your sincerely, Sheena Scott
by Sheena Scott on the 11th January 2015
Hi, I would very much like to thank the lady that helped me on Monday 29th Dec .... Not only was she pleasant but most helpful in my purchase. I've never considered a stand before and her advice proved invaluable, and suited my needs perfectly. I ordered the the frame on Monday and it arrived first thing Wednesday morning. If only we had this excellent friendly service down South. My husband is trying to persuade me to move North but one thing I can guarantee I shall certainly be back to buy from you again. Your weather may be chilly but your service couldn't be more warm and friendly. With very special thanks to the particular lady concerned Happy New Year to everyone. Lynne
by Lynne Belsham on the 31st December 2014
Best customer service I have come across, so thank you again. Happy Christmas! Linda Grantham
by Linda Grantham on the 20th December 2014
I could not give any feedback for 1 transaction so it said when I clicked on the link. I am therefore sending this to you to say how delighted I am with the service I have had from you, the parcel arriving earlier than anticipated and no problems in packaging etc., I will certainly be dealing with you again. Regards, Hazel Treby
by Hazel Treby on the 16th December 2014
Thank you v much, you guys are amazing. I had ordered a pattern elsewhere on 1st Dec, by yesterday it still hadn't arrived, I needed it to smoke my brother's Xmas premise. Anyway the other store rang yesterday to say they couldn't get the pattern to my before Xmas!!!!!! So I put an order in to you, for the same pattern,yesterday afternoon ........and it's here already, well done and thanks again. I've learnt my lesson
by Clare Young on the 13th December 2014
Thank you for the pattern i ordered. Very pleased, excellent service x
by Jill Woodgate on the 10th December 2014
Great products, great prices, excellent customer service, will definitely be back! Thanks again Minerva Crafts!
by Sam Barker on the 19th November 2014
Hi, Would just like to say a massive thank you for posting out the Fray Stop Glue so amazingly fast, really appreciate it. My wife has been looking all over the place for this, absolutely brilliant when I came across your listing today, fantastic find! My wife will most probably be checking the rest of your items out over the next few days, as soon as she's finished her project, hopefully she'll be able to find more stuff she's been looking for. Will message again as soon as it arrives, and post feedback, thanks again, bye for now. Kindest regards, Phil & Samantha.
by Phil & Samantha on the 19th November 2014
What a lovely, happy-looking group you all are! A delightful photo on your web site and a brilliant idea! Wish we had a group like yours in Cornwall where I live. Long may you all work your magic!
by Jane on the 23rd October 2014
I just had to let you know that I am very impressed with your service. I placed an order yesterday afternoon and it arrived today. The fabric is gorgeous and pricing amazing! I have placed another order today. I will be recommending your company to all interested parties. Many thanks for making my day.
by Sheena Scott on the 11th October 2014
Hi. Thks for sorting out my returned zip and replacing it with a 24" metal one. I can't find where to leave 'feedback' etc so have sent you this instead. In all aspects my feedback is 'excellent'. and I found the contact really helpful. Will always be happy to buy from you. thks again.regards Dianne Giblin
by Dianne Giblin on the 11th October 2014
Hi there, I am a new customer,I came across your site the other day. And i just wanted to let you know how happy i am, and that im so glad i found you! My first parcel arrived monday with some smily face buttons to follow (which actually arrived today) And the material i ordered was absolutely fab and i love the buttons. Yours prices are fab too. I havent bought any material in such a long time, due to using my stash up here and a foot injury for the past year so havent been able to use my sewing machine. So i was shocked at the prices of material, how much it has gone up (like everything i guess) But i thought all your prices were great. I am already eyeing up more things for my next order, i feel you could seriously do some damage to my bank account!! LOve LOve LOve IT!! Thank you sophie
by Sophie Carver on the 10th October 2014
I just wanted to let you know that you have a gem of a lady (I think her name is Kath) working for you! I am in a wheelchair and I came into the store with my friend today for some turquoise satin. This lady was amazing, she organised lining material to match, interfacing etc. and tried so hard to find a satin ribbon for me. She was up and down the shop several times, locating things for me and every time she came back she had a smile on her face. Nothing was too much trouble for her. She was a lovely lady and you should be proud to have her working at your store!! Thank you Kath for everything.
by Helen Sherman on the 3rd October 2014
Hi Many thanks for the speedy delivery of our parcel the price was to our satisfaction and the p/p The helpfulness of the staff member that dealt with me over the phone.was so good Also the quality of the product. We shall certainly use you again. Thank-you Sandie Taylor
by Sandie Taylor on the 21st September 2014
Hello, I am very glad that I did not leave negative feed back on this - item not received - as asked at the Post Office for the second time today and it was there after all. So sorry to have bothered you.
by Mrs Ruth Gedge on the 18th September 2014
Thanks so much for the beautiful wool, I'm really looking forward to getting my knitting needles out. I would also like to thank you for the information you sent regarding membership to the blogger network and the leaflet for making handbags, all will be useful to and I will be joining, also I have added you as a favourite seller.
by Mary on the 9th September 2014
Hello, I recently purchased some black bi stretch suiting fabric from you. I would like to tell you that I was very pleased with how quickly you posted it to me and the actual fabric has been made up into a pair of trousers, which I am also very pleased with the results. So thank you for your service and I will definitely be ordering more fabric in the future (when I can make my mind up from your vast range). Sue
by Sue on the 6th September 2014
Received my wool order to Lower Normandy, France very promptly, lovely quality wool, will not hesitate to sue you again, Thank You
by Andy on the 6th September 2014
Hi, I just wanted to say, I've ordered a few things from you now, and your service is fantastic. Thank you very much! Sam
by Sam on the 5th September 2014
I would like to thank you for the quick delivery of my fabric it was only ordered at the weekend and was delivered by Royal Mail this morning monday 4/8/14 excellent service and products. thank you
by Amanda on the 9th August 2014
I would just like to say thank you for my order received today that was ordered on Sunday. Very pleased with my order, everything was good quality and very very prompt. thank you Audrey Quinn
by Audrey Quinn on the 7th August 2014
Thanks for the beautiful quality cotton lawn. I am making culotte slips with it ,so comfy under skirts and dresses. Any one who is a bit 'well built' will know what I mean Jen
by Jen on the 31st July 2014
I was amazed when the wool I ordered yesterday afternoon arrived at 9 am today ! Thank you very much. Best Wishes Kate Bull
by Kate Bull on the 23rd July 2014
Hello, I would like to thank you for your very prompt service. The lady I spoke to also was very helpful and friendly. I would definitely recommend you to my friends. Thanks again Sue McGorie
by Sue McGorie on the 16th July 2014
Hi Thank you for my scalloped cards and envelopes which I received today. I am very pleased with them. Unfortunately one cannot buy them here so it is wonderful you post items around the world, especially down under. I hope you keep doing so. Kind regards Janice
by Janice Adams on the 11th July 2014
Hi, I just felt it necessary to drop you a quick note to say how impressed I was with the service you provided, I received my order today and am delighted with every aspect of the transaction, speed of delivery quality of goods and all the extra patterns. I certainly will be doing business with you again. Thank you and keep up the good work. Many thanks Joanne
by Joanne on the 11th July 2014
Dear All, just a quick note to say how delighted I am with the fabric I have just received from you. I came to you for advice about a specific type of fabric and you kindly assisted me with which fabric would suit the task I have in mind, and with your very quick service I now have said fabric and am really delighted thank you kind regards Sharon
by Sharon on the 11th July 2014
I am only a learner on the lap-top and I have a handy-cap. I do thank you that ordering from you was so straight-forward. Thank you indeed. I will certainly keep in touch with you. G. B.
by Gail Baxter on the 2nd July 2014
Thank you for your excellent customer services whilst I was disappointed not to recieve my order in time I was very pleased with the prompt and courteous way in which you dealt with my complaint Thank you again Jan lancaster
by Jan lancaster on the 29th June 2014
Hi, It's always a bug-bear of mine that there isn't enough space on the feedback section to say exactly what is needed. People are very quick to contact sellers when there is a problem but not so fast to provide positive contact. These items are fabulous and are perfect for hand quilting which is what I have been using them for. Your service is wonderful and the delivery speed and care taken with the items is excellent. I will be buying many more and recommending you to my friends and contacts in the sewing world. Thank you once again, Victoria
by Victoria on the 26th June 2014
Hi, just thought I would let you know just how pleased I am that I have found your company and webpage. I first found it about 3 weeks ago when I was looking for patterns to knit for my Granddaughters, your website was the only one to offer free delivery on all orders over £20, this was fantastic for me (on a budget). I have since ordered a babies dress pattern. I love your company, is so fast with lots of offers. I am so pleased I found it, I spend many happy hours making a wish list. Yours Denise.
by Denise on the 19th March 2014
Hi Minerva, thank you very much for the prompt delivery of this wool, as a crafter I really appreciate good service. • KC029-143 - King Cole Pricewise DK Knitting Wool/Yarn Surf 143 - per 100g ball Regards Carol Gandy
by Carol Gandy on the 5th March 2014
Hi Just wanted to say how impressed I am with your service. I ordered yesterday morning and the material (great value & quality) arrived this morning. Couldn't have got it faster if I'd gone to the shop myself! Thank you Amanda Poppleton
by Amanda Poppleton on the 19th February 2014
Hi, I'd love to add to your testimonals. I've been purchasing from 'Minervacrafts for a number of years and not only do they, continually, provide a fantastic service. There fabrics are gorgeous, often, nicer than the photo. The quality is superb and all round service is second-to-none. I would highly reccommend them to anyone. Thanks so much 'Minervacrafts'!!!! Alison Bates
by Alison Bates on the 13th February 2014
I just wanted to thank you so much for your prompt attention to my order. I ordered a quite large order of yarn late Wednesday afternoon and I have just received the order. I am impressed. I usually come over to your store but with the weather being bad and my grandaughter urgently needing her knitwear!! decided to order online. I will recommend you to my friends. Jackie
by Jackie on the 25th January 2014
Incedible service. New zip arrived under 24 hrs from order. Why cant anyone else manage this? Many thanks Sally
by Sally on the 24th January 2014
Ordered fabric yesterday (123524) ,and today , despite snow, it has arrived! Brilliant service, Thankyou. C.M. Woods
by C.M. Woods on the 21st January 2014
Can I just say that this is probably the third or fourth time (it wont be the last though) that I have used Minerva for my supplies (mainly fabric) and I am so pleased with your service that I just have to congratulate you and all the staff at Minerva for your speedy, very frendly and professional service.
by Sharon Wright on the 17th January 2014
Just to say thanks for such prompt delivery of my order- less than 24 hours! And good quality fabric, I will be a regular user of your website. It's so difficult these days to find fabric, there's hardly any shops left- so I shall be recommending you to my sewing friends! Thanks again! Lynne B.
by Lynne on the 16th January 2014
I have just received my order - less than 24 hours after placing it on-line. Excellent service. Thank you. Alison McEwen-Smith
by Alison McEwen-Smith on the 29th November 2013
Fabric and swatches have arrived. Thanks for a magnificent service! I think I'll even get it hemmed on time. I love the swatches you sent. I am revamping my business image and some of those fabrics should make a great back drop. I'll be in touch with what I need in a month or so. Thanks you are a star!
by Gilly on the 29th November 2013
I personally want to thank you for the most amazing service ever experienced. I have never received a package so fast from another country. 1 Day shipping from the United Kingdom is pretty incredible!! I very much look forward to future purchases through your company and will keep you in my books! The fabric turned out great as well! Thanks, Have a great weekend, Corey Andrews
by Corey Andrews on the 9th November 2013
Hello there I just wanted to say thank you for all the help you provided in the amount of felt I would need to make some puppets with the children in my class. I can't believe how quickly the felt was dispatched from point of sale. It arrived on Saturday morning having ordered it on Friday morning. Thanks for such an excellent service Kate Hames
by Kate Hames on the 4th November 2013
Can I just thank you for your excellent service - ordered one day, delivered the next. Best wishes Denise Glover
by Denise Glover on the 29th October 2013
My compliments on your customer service. Not easy to find these days. Jessie x
by Jessie on the 17th October 2013
Hello Phil, Thank you very much (once again) for such a speedy turn around of my latest order. I am very pleased with the colour and the quality of the linings and look forward to shopping with you again. Regards Janet Owen
by Janet Owen on the 12th October 2013
Hi there Just a quick thankyou for fantastic service! Parcel has just arrived. Mary Stark
by Mary Stark on the 11th October 2013
I've been looking for a decent online craft site for a while, and I would just like to say I think the site is brilliant I have made several purchases from Minerva now and I have no complaints about any of them, thank you so much for your excellent service! From an extremely satisfied customer!
by Amy on the 10th October 2013
I purchased this heavy 'short haired' fur for a jacket, which i have just finished...it has turned out fabulously! I made a retro 40's style swing coat, and I am very happy to recommend this fabric and you, fantastic all the way...
by ALISON HYNAM on the 5th October 2013
Just like to say thank you, for your brilliant service.
by Trudy on the 29th September 2013
Just want to say thank you very much for the prompt despatch of my order. It has arrived safely and I am now busy knitting cardigans for my granddaughter. Thank you again to all concerned. Kind regards, Mary Nicholls
by Mary Nicholls on the 14th September 2013
Excellent service & products & an impeccable online seller......many thanks.
I just had to say I am thrilled with the fabulously fast service, my parcel arrived the very next day, many thanks!
by Linda Wolstenholme
As always it was a pleasure to shop with Minerva.
by Paula Nevison
Just wanted to thank you for my order which arrived this morning. The yarn is beautiful, lovely quality and I'll certainly be buying more from you! Thanks again!
I just wanted to contact you to thank for your speedy and efficient service. I placed my order at Thursday and within an hour my order had been shipped and it arrived in the first post on Friday morning. Also you are very competitive on price. I will definitely be coming back to your website and be placing more orders with Minerva!
by Andrea Boulton
I would be really grateful if you could pass on my very big thanks to Cheryl who was so helpful with my order on the phone yesterday. I shall certainly be ordering more crafty bits from you in the future.
by Mrs Phillips
I've got to write to you again to say thank you very much for such a terrific service. I was shocked when I received a text from my neice just before 10o'clock this morning to say that the sewing basket I ordered yesterday afternoon for my sister-in-laws birthday, had already arrived. This is the first time that I've used Minerva but I know that I'll be placing orders with you again and recommending your company to all of my friends. Please pass on my sincere thanks to all your colleagues.
Today I received my first order from your company. I just want to send you a quick note to say how impressed I am with your service and speed of delivery. I have just placed a second order for some more beads now and and really looking forward to purchasing more in the future, it's great to have found you!
Just wanted to thank you for the excellent service. The ball of wool I ordered yesterday arrived this morning in the post - most efficient. I can now continue knitting my daughter's scarf for Christmas, i just hope i can finish it in time!
Thank you for your email and for confirming that my order has been received and is being processed. Thank you also for getting those samples out to me so quickly last week. I really appreciated having them in time for the Easter weekend.
by Chloe Nicholson
Just a quick note to say i am delighted with the materiali received in the post this morning, the description was perfect - the fabric looks beautiful and and very speedy delivery too! Thankyou.
Thanks to everyone in customer service in helping me place me order on Tuesday. I got my parcel today (Thursday) and must say the fabrics and bits and pieces are all lovely, i can't wait to get using them! Thanks for such an excellent service, I can see no point in even looking as other sites, I can get everything I need and more here.
by Sam Maclean
My order was received on Friday morning 30th March - what excellent service. ?I rang your office to tell them how pleased I am with your company and shall definitely order from you in the future.
by Jean Herbert
As usual a 1st class service from a 1st class website. Cheers.
Just wanted to thank you for an excellent service. I received my knitting patterns today and can't wait to get started. Thank you for all your help, I will be back.
Janine, thanks so much for taking the time to sort this out for me and for helping me out, I really appreciate it and I think it goes beyond what I'd've expected.. I will be back in the future!!