Sew Magazine British Sewing Awards 2015
Posted in Competitions and Giveaways on Friday the 31st July 2015 by Crafty Crafter
We're always really excited around this time because we love seeing the who's who and what's what of the sewing world for that year and 2015 is no exception! Season 3 of the Great British Sewing Bee was bigger and better than ever, and with the good old "Make do and mend" in full swing crafting is on the up and we love seeing everyone realizing how amazing making your own really is. I am in a very privileged working here at Minerva because I get to see and work in so many different aspects of the business so I'd like to share my insider knowledge with you all to let you know why I think you should head over to the Sew Magazine Awards
page and cast your ballot for Minerva!
I work with our website every day. Literally! Working with the correspondence from customers means I need to be able to see what they see and know how best to use the selling platforms to find them exactly what they want and let me tell you, our website is smooth as silk for finding just what you want. The idea behind minervacrafts.com has always been to be the one stop shop for all your crafting needs and to get them to your door so you can open your package and get making straight away! Our capacity for stock has doubled and it's filling fast with 1000s of new lines nearly every day. Need to colour match your thread to your fabric? We've done it. Need a cable needle for your Knitting Pattern? We've got 3 different types. Always wanted to try Punch Needle Embroidery? We've got kits, and extras! Snapped your last Sharps needle but don't want to pay over the odds to get something that cheap delivered? We've got shipping from just £0.99. Online shopping should be fast and easy and we think we're pretty good at it so if you agree please, Vote Minerva
- Best for Customer Service
As a Customer Service Rep. I'm going to be a bit biased on this one! What's makes the customer service great at Minerva is also what makes it challenging. We're all Human! No "press 1 for X, press 2 for Y". You call, we answer. You email, we type. You're always going to get a response as tailored as your hand-made blouse! This challenge comes with our rising popularity. Tailoring responses can take time so we're always working hard to get our little fingers typing faster! Customer feedback is key to our positions here and we've had so much from you all and Catherine, Rebecca and I love hearing it, both good and constructive! It's a real team effort here, sometimes you'll even reach the Office Manager Janine or the Sales Director Vicki if you call! Our service has gone from strength to strength in the past year, and our testimonials
page shows it! I'll share a secret with you now; earlier this year our correspondence tripled! We don't know what happened, but we knew what had to be done. All of us, everyday, stayed until 6, 7, 8 pm getting these messages answered. You guys are so important to us and we always want to do our best, and when you have management like Vicki who's amazing at everything she touches we always have to up our ante!
We aim to excel, so even on our bad days we're still better than the rest. If you agree please, Vote Minerva
Now I'm definitely
biased on this one! Not only do I have the joy of working here with Vicki and Annette on the Minerva Blog
I'm also Crafty Crafter
for the Minerva Crafts Blogger Network
. During the last Sew B.S.A. our Minerva Blog
was just starting out as a little place for Vicki and Annette to communicate with the world about our blossoming company. Then the creativity exploded and we blossomed into a cacophony of crafting, with Guest Bloggers
such as myself, Thalbobbins, and a special star rising soon! Our Tutorials page is bursting with tips and free patterns every week, and with the launch of our Pattern of the Week
feature there's even more to write home about! Each week I post a product spotlight, scanning the blogesphere for fresh ideas for you all to try! Plus, with the new comments section you can all get involved in the fun. I love doing work for the Minerva Blog because it gives you all a chance to see a little side of us and what we do, what we're passionate about. It's a personal insight into the Minerva world that can only really be seen through the things we make and the giddiness that ensues!
Setting our sights higher is the Minerva Crafts Blogger Network
. Our bustling online community of worldwide crafters, each one posting monthly projects so you have something to read everyday. Us here at Minerva HQ are nothing short of addicted! Vicki gets the sneak previews of each of the posts so teases us when she walks in! As soon as our lunch breaks start we're straight on the page, "OO have you seen this?! OMG look at that applique!" and we can just hear Vicki giggling to herself in her office. She knows us too well! What I truly love about the Network is that it is a true community. Working at Minerva I always feel part of something much bigger than myself and when I joined the M.C.B.N. that feeling just intensified! To be rubbing cyber shoulders with some of the worlds best hobbyists is a true honour and to be featured next to them each month always surprises me!
The Minerva Blogesphere is a place of pure inspiration for me. After reading through, or researching for posts, I always want to be better! With crafting you're only ever limited by your own imagination so to be able to go and read what people have made, and seen, and learnt, just widens your perspective and gives you ideas you'd never have earlier! I truly love the Minerva Blogesphere and if you do too please, Vote Minerva
- Best Independent Haberdashery Shop - North of England
"You're an Office Bod, surely you can't be a Shop Asst., too?" I can, and don't call me Shirley ;) All Office staff are trained Store Assistants so if you think you recognize us in store but not sure why, it's our voices! This means we can work seamlessly between distance sales and local customer queries and get the best of Minerva to everyone. Now we obviously think we're the Best Craft Shop in the world, but unfortunately the Awards aren't that general so we'll stick with "North of England" for now! Last year we had a big Meet Up Day
and it was such a delight to meet customers and bloggers from all over the UK, and the World! We got feedback from so many people and it was an absolute honour to meet these people and knowing we've been part of their crafting journey was a really humbling experience. What was also amazing that year was winning "Best Independent Shop" in our local town in a competition run by our Local MP!
If you've not had the chance to pop into store, or you a bit live too far away for a flying visit, do read all about us
and have a gander at our Meet Up Day
and please, Vote Minerva
So there you have it. My insider perspective on our company! Oh, did I mention that if you vote you have the chance to win £250 worth of sewing goodies?!
So that's a thing!
As a crafter you have so much power in your hands, so use it to make the online crafting community harder, better, faster, stronger by voting in the British Sewing Awards, and if you think we deserve it, type Minerva into the boxes!
Must Dash, Sew you Soon!
Katie B xo