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Help Article

Samples

Here at Minerva Crafts we offer a sample service for most of our Fabrics.

If you are in any way unsure about your purchase, we always advise customers to order a sample first for personal evaluation of suitability. If you choose to order a product without ordering a sample first and it is not what you expected, we do not refund p+p on returns or exchanges so please consider sending for samples first.

Please take into account that dye lots and batches may change inbetween you ordering a sample and placing your order, no matter how short a time period this may be. This is something beyond our control for which we cannot accept responsibility.

If you have any further questions or queries please contact us and a member of our sales team will get back to you shortly.

How much do samples cost?

Samples are charged at 99p each with free uk delivery. International Delivery is charged as normal.

Why is there a charge for samples?

The 99p per sample is to cover staff time allocated to cutting the samples, packaging charges, postage and credit card fees.

What size are samples?

Each sample is approx 1.5" x 5" in size. Should you require a larger size than this please order the minimum quantity per metre.

Are samples returnable?

No, samples are not returnable or refundable in any circumstances.

How do I order a sample?

Ordering a sample is very simple, all you need to do is go to the listing page of the fabric you are interested in.

In this example we will be using the 45" wide Spotty Polycotton Dress Fabric.

Firstly, you need to select the colour you require a sample of. In this case we have chosen Navy Blue/White. If the website page does not require you to choose a colour, please move on to the next step.

An 'Order Sample' button will now appear directly next to the Add to Basket button on the website page. Click the Order Sample button and a sample of the fabric will be added to your basket.

You will then need to proceed to checkout as normal and we will despatch your sample by your chosen delivery option.

Please take into account that dye lots and batches may change inbetween you ordering a sample and placing your order, no matter how short a time period this may be. This is something beyond our control for which we cannot accept responsibility.

If you have any further questions or queries please contact us and a member of our sales team will get back to you shortly.